To avoid delays with processing your order, please ensure that you enter the correct delivery address, Company Name were applicable and phone numbers for the recipient. Please note that a contact number is required for deliveries to a unit block/townhouse/villa.

If an incorrect address is supplied by the customer and the flowers have been delivered , the flowers will be recovered (where possible) the customer will be contacted and additional charge may apply for the re-delivery.

However if the flowers are delivered to an incorrect address and are not recovered, Sydney Flowers cannot accept any responsibility. It is the obligation of the customer to supply accurate details at the time of ordering.

If the recipient is not home when the delivery is made , the flower and gifts will be left at the recipient’s front door, if our experienced couriers deem it to be safe, otherwise the store and the customer will be contacted for further instructions, additional charges will apply.

Normal delivery times for Sydney Flowers are between 9-5pm Monday to Friday for businesses, and 9-7pm AEST for residences. Saturday 9-5pm AEST. Earlier delivery times can be arranged in the case of a funeral, please call our friendly florists to confirm times on 1300 30 30 31 OR (+61 2) 9809 3082.

Sydney Flowers cannot guarantee specific delivery times but will make every attempt to fulfill your request.

Sydney Flowers are unable to deliver on National Public Holidays, orders placed for these dates will automatically be delivered the next business day.

For Major events such as Valentine’s Day and Mother’s Day falling on a Sunday deliveries will be possible but may be limited to certain areas, please call to confirm.

Same day delivery can only be guaranteed if it is placed before 1pm AEST Monday to Friday and before 11am AEST on Saturday.